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Healthnotes SMS Reminders

Help your customers better manage their ongoing medication with a friendly reminder when their next repeat is due.

 

  • Healthnotes fully integrates with LOTS, Fred.Dispense and MINFOS dispensing systems
  • Subscribe customers at the end of the dispense process via the Healthnotes pop-up, or independently via the Healthnotes software
  • Send automated mid repeat, last repeat, script expiry and dispense confirmation SMS notices
  • Design your own messages via the Healthnotes template builder
  • Receive SMS replies back from customers with scripts on file who wish to have medication dispensed for pickup
  • Extensive reporting so you can monitor how Healthnotes is improving repeat cycles for enrolled customers

 

How does Healthnotes SMS Reminders work?

Healthnotes has been designed to interact with the dispense system, allowing patients to be enrolled at the end of the dispense via the Healthnotes Pop-up.




 

Healthnotes Schematic

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prdpic Pharmacy Dispensing System (MINFOS,FRED.
DISPENSE & LOTS)
prdpic Subscribe patients and flag drugs from patients' current medication list to use for repeat reminders. Automatically Send SMS Repeat Reminders when repeats are due
prdpic Script Reminders sent securely via internet to SMS gateway
prdpic Customers receive SMS Repeat Reminders

SMS Replies sent back to Pharmacy

Healthnotes SMS Reminders Benefits

Key Benefits FOR THE PHARMACY

  • Cost effective and easy to use
  • Increases script volume
  • Increases customer service and retention
  • Increases customer visits to pharmacy per month
  • Increases customer care

 

Key Benefits FOR THE PATIENT

  • Less likely to run out of important medication
  • Won’t lose refill prescriptions
  • Less waiting at pharmacy when picking up medication
 
Recent before-and-after analysis across 10 pharmacies shows a 44% increase in dispense volume for the top 25 drugs dispensed to SMS patients